Privacy Policy

JULIANNE’S PIANO STUDIO PRIVACY NOTICE

Julianne’s Piano Studio realizes you are concerned about how information you give us is used and shared. This notice describes our privacy policy. By visiting Julianne’s Piano Studio, you are accepting the practices described in this Privacy Notice.

What Personal Information About Customers Does Julianne’s Piano Studio Gather?

The information we gather from customers helps us personalize and improve your experience at Julianne’s Piano Studio. Here are the types of information we obtain.

Information You Give Us:

We receive and store any information you enter on our Web site or give us in any other way. You may choose not to provide certain information, but then you may not be able to take advantage of many of our features. We use the information you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, matching your partner information with your community profile, and communicating with you.

What About Cookies?

Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your Community log in. Without Cookies you will not be able to log in. Cookies also allow information to be retained between visits. If you click the “remember me” option, it will set a log in Cookie to automatically log you in every time you visit the site.

Does Julianne’s Piano Studio Share the Information It Receives?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and with subsidiaries of Rohr Enterprises that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

Agents: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, and processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Protection of Julianne’s Piano Studio and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of Julianne’s Piano Studio, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.

How Secure Is Information About Me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer and don’t use the “Remember Me” option.

Which Information Can I Access?

Julianne’s Piano Studio gives you access to a broad range of information about your account and your interactions with Julianne’s Piano Studio for the limited purpose of viewing and, in certain cases, updating that information.

What Choices Do I Have?

As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of Julianne’s Piano Studio features.

You can add or update certain information on pages such as those listed in the “Which Information Can I Access?” section above.

Children

Julianne’s Piano Studio does not sell products for purchase by children. We sell children’s products for purchase by adults. If you are under 13, you may use Julianne’s Piano Studio only with the involvement of a parent or guardian.

Terms of Use, Notices, and Revisions

If you choose to visit Julianne’s Piano Studio, your visit and any dispute over privacy is subject to this Notice and our Terms of Use, including limitations on damages, and application of the law of the Commonwealth of Virginia. If you have any concern about privacy at Julianne’s Piano Studio, please send us a thorough description to webmaster@juliannespianostudio.com, and we will try to resolve it.

Our business changes constantly, and our Privacy Notice and the Terms of Use will change also. We may e-mail periodic reminders of our notices and terms, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Information You Give Us

You provide most such information when you register, buy, post, participate in a contest or questionnaire, or communicate with us. For example, you provide information when place an order through Julianne’s Piano Studio; provide information in Your Account (and you might have more than one if you have used more than one e-mail address when registering with us); communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number; e-mail addresses; content of reviews and e-mails to us; and financial information.

Automatic Information

Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; the full Uniform Resource Locator (URL) clickstream to, through, and from our Web site, including date and time; cookie number; products you viewed or searched for; and the phone number you used to call. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

Information You Can Access

Examples of information you can access easily at Julianne’s Piano Studio include up-to-date information regarding recent orders; personally identifiable information (including name, e-mail, password); payment settings (including credit card information); e-mail notification settings including Alerts and newsletters.